The hotel had a great buffet, style breakfast and a helpful staff. the location is fantastic, being walking distance to the train and bus stations and close to many sights. the room was cleaned daily and had a comfortable bed.

Our New Year's stay was not what we expected. the heating in the room was not working and it was freezing.

I had a lovely stay at this hotel. The staff was incredibly hospitable and went out of their way to ensure my comfort, letting me check in early even though it was before normal hours. The hotel facilities, particularly the spa, were fantastic as well, and since few people were there during my stay, it made for a romantic atmosphere. The location was great too, with easy access to transportation and the city center. Additionally, the cleanliness of the hotel and the daily towel changes were especially appreciated.

Can't think of anything.

The hotel is conveniently located within walking distance of transportation hubs. We enjoyed the mountain views from our cozy room and appreciated the daily cleaning service. the delicious breakfast gave us a great start to our days exploring the area. the spa facilities were also enjoyable, especially the serene atmosphere.

The Wi-Fi coverage was limited in our room and common areas of the hotel.

We had a wonderful romantic escape in a brand-new hotel. The staff offered great service, and the rooms were ideally clean with daily changed towels. Its location was great, just walking distance to key sightseeing spots like city center and bus and train stations. The hotel offered a luxurious SPA that was very peaceful, with only a few others so we could build a romantic atmosphere. We really enjoyed the delicious food, especially the coffee and kvass.

The WiFi was very poor in the room, which only worked right by the door, and the curtains were a bit hard to shut. Also, there was no air conditioning in the room, but there was a portable unit which was a bit noisy. However, these didn't outweigh the hotel’s best aspects and the quality of service provided by this excellent hotel.

Amazing view, good breakfast, close to train station, early check-in, super-clean rooms.

Was all great.

the staff went above and beyond to accommodate us when we arrived early in the morning. They even arranged a room for us despite it being too early for check-in. Secondly, the rooms were impeccably clean and tidied up daily. I appreciated the attention to detail and the daily changed towels. Lastly, the location was perfect, just a short walk to the city center and railway station. It made exploring the area hassle-free.

No major issues, everything was satisfactory.

This hotel exceeded my expectations in every way. The attention to detail and level of service were outstanding. The staff went above and beyond to accommodate our early arrival at 4 AM, arranging a room for us despite the early hour. The rooms were kept spotlessly clean, with fresh towels provided daily. The hotel's location was perfect, just a short walk from the city center and train station, offering stunning views of the surrounding mountains. The breakfast provided was delicious, with a variety of options to choose from. It truly felt like a home away from home.

No complaints, everything was perfect.

This hotel impressed me with its attention to detail and value for money. The staff were super helpful and the rooms were kept clean with daily changed towels. The central location made it convenient to explore the nearby attractions and transportation options. The buffet-style breakfast was a delight, and I appreciated the cozy and quiet atmosphere of this hotel.

No major issues, everything was satisfactory.